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Delivery Policy

Delivery Policy

This policy describes the details of delivery for your online purchase.

Where We Deliver

Delivery only for most addressees within Singapore, no international delivery. We request full address details. We do not deliver to P.O. Box and remote locations.

How and When We Deliver

All deliveries are made from 9.30am to 5.30pm Monday to Friday.

Same day delivery: Order before 10am, delivery charges applicable

Next day delivery: Order before 4pm

Please note that delivery during peak periods (CNY, Xmas or other public day) might take more than 1 day.

Delivery Charge

SGD6.50 if less than SGD400, over SGD400 is free shipping.

Good Damaged in Transit

You will need your tax invoice as proof of proof of purchase for every return.

Any discrepancies found in the delivered goods should be reported within 2 days; Otherwise, it will be considered that all goods sold are in good order & have been accepted;

All return in subjected to our RMA policy, no debit or unauthorized return is accepted;

Late payment charge of 1.5% per month will be imposed on all overdue invoice;

It is hereby acknowledged that these Products are in compliance to the relevant export control and trade compliance laws and regulations, in particular, the U.S. Export Control Laws and Regulations. Serial System shall not be responsible or liable should there be any diversion or non-compliance of these export control and trade compliance laws and regulations by the Customer;

Enquiry of Delivery

If you have further question about delivery please contact us by email or by phone (65) 6278 8705