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Frequently Asked Questions

Click on forget password in this link or inform admin and admin can reset the password.

Inform admin through email or contact us form.

Yes, you can.

It is all under your account information in your dashboard.

This depends upon how admin sets the condition. It will usually be based upon the price. MOV of SGD $400, otherwise delivery charges as below;

No, it does not.

Should be some problem with the card or can try again after sometime

Customer Service will contact you

All will be listed during final check out

Existing Payment Terms


Singapore only.

As a customer, you cannot. We will send you an e-mail stocks availability

We can display recently viewed products in dashboard if required.


Email will be send out

This depends upon the error message.

If you are logged in and have items in your cart, it will be stored. If not It will go off.

Yes, it is.

Contact admin

Unsubscribe option is available in newsletter emails.


You may check your order by two ways described as follows. 1. "Order Confirmation" should be sent to your registered email address. 2. Please log in to "My Oder" and check your [Order History].

An invoice will email to you.

In shopping cart

Admin will issue Credit note to your account, and there will be a $3-5 admin fee.

Contact via phone